Privacy policy

Last updated: 19 August 2026

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, place an order, contact us, or interact with our store.

Information we collect

We may collect your name, email address, delivery address, billing details, order details, customer support messages, device/browser information, cookies, analytics data and marketing preferences.

How we use information

We use this information to process orders, deliver products, provide customer support, prevent fraud, improve the website, send service messages, and send marketing only where permitted by law or where you have opted in.

Payments

Payments are processed by secure payment providers. We do not store full card numbers on our website.

Cookies and analytics

We use cookies and similar technologies to run the site, remember preferences, understand store performance, and improve advertising. You can control cookies through your browser settings and any consent tools shown on the site.

Sharing information

We share personal information only with service providers needed to run the store, including Shopify, payment processors, delivery partners, analytics providers, email providers and fraud prevention tools.

Your rights

If you are in the UK, EU or another region with privacy rights, you may request access, correction, deletion or restriction of your personal information, subject to legal exceptions.

Contact

For privacy questions or requests, contact us at sarafcustomerservices@gmail.com.